Sales

Most pawned items are redeemed within the four months of the contract, however a small percentage of loans are not repaid. The property used to secure those loans is then disposed of. Most of the time these items are cleaned up, tested and repaired if necessary before they are put out for sale.

Unless stated otherwise, all items we sell are guaranteed for 30 days. If the purchased item fails to perform properly, we will replace, repair or refund at our option. All clearance sale items get our 50 Year Guarantee. That guarantee states that if the item you purchased does not perform properly, you must wait 50 years, then return it for a partial refund.

Unredeemed jewelry is cleaned and polished before it is put out into the showcase. Some jewelry cannot be sold for some reason - maybe we have too many of that style, maybe it is broken beyond reasonable repair, maybe it is just too ugly or maybe it is a style that will not sell in our location. For whatever reason, about half the unredeemed jewelry have the stones removed and the gold sent to a refinery where it is converted into clean gold that can be used to make new jewelry. The stones that were removed from the mountings are sent out where they are chemically cleaned, sorted and graded. They are then used to make our new jewelry.

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Because we loan less than the value of the jewelry, we are able to sell it for far less than traditional jewelry stores. Another reason we are able to sell new jewelry for far less than jewelry stores is because we use our own refined gold and our recycled diamonds. Our overhead is minuscule compared to traditional jewelry stores.

We have our own jeweler on the premises.

Jewelry Repair

Our jeweler is a trade bench jeweler who is familiar with all facets of jewelry manufacturing and repairing. Because we make much of our own jewelry, we have the materials on hand to repair your jewelry, whether it is to replace a missing diamond or to simply size your ring up or down.

We also do jewelry repair for some local jewelry stores that do not have their own jeweler. We work in gold, silver and platinum. Some of the repairs we can do are:

• Re-string Pearls
• Size Rings
• Supply and Set Diamonds
• Replace Clasps and Catches
• Repair Chains and Bracelets

We do not do engraving and watch repair on the premises - those repairs we send out to off site locations.